Delivery and returns
General Delivery info
VOHI CREATION – GENERAL DELIVERY INFO
Orders & Dispatch
Orders placed before 2:00 PM (IST) are usually processed and dispatched on the same day. Orders placed after this time will be processed the next working day.
Shipping Policy
- 🚚 Free Shipping across India on all prepaid orders
- 💰 Cash on Delivery (COD) available on selected locations
- 🌍 International shipping available (charges applicable)
Delivery Time
- 📍 Metro Cities: 2–4 working days
- 📍 Other Cities/Towns: 3–7 working days
Delivery timelines may vary depending on location and courier service.
Order Tracking
Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp to track your order in real-time.
Delivery Attempts
Our delivery partners will attempt delivery 2–3 times.
If the order is not accepted, it will be returned to our warehouse.
Packaging
All VOHI CREATION products are packed in secure, high-quality packaging to ensure safe delivery.
Your order will arrive in discreet packaging.
Delays (If Any)
During sale periods, festivals, or high-demand seasons, deliveries may take slightly longer than usual.
Important Note
- Please ensure correct address and contact details for smooth delivery
- VOHI CREATION is not responsible for delays caused by courier partners or unforeseen conditions
INTERNATIONAL ORDERS
VOHI CREATION – INTERNATIONAL ORDERS
Worldwide Shipping
VOHI CREATION proudly ships worldwide. 🌎 International customers can place orders easily through our website.
Shipping Charges
- International shipping charges are calculated at checkout based on location and order weight.
- Free shipping offers (if any) may not apply to international orders.
Customs Duties & Taxes
All international orders are shipped on a DDU (Delivery Duties Unpaid) basis.
👉 This means:
- Import duties, customs taxes, and additional fees (if applicable) are to be paid by the customer at the time of delivery.
- These charges vary by country and are not controlled by VOHI CREATION.
Customs & Regulations
- Orders may be subject to customs inspection by authorities in your country.
- Please check your country’s import rules before placing an order.
Delivery Time
- Estimated delivery: 7–15 working days (depending on country & customs clearance)
- Delays may occur due to customs processing or international logistics
Undelivered / Returned Orders
- If an order is not accepted or undelivered, it may be returned to us
- In such cases, return shipping charges and handling fees will be borne by the customer
Important Note
- Please provide complete and accurate address details
- VOHI CREATION is not responsible for delays caused by customs or courier partners
REFUND POLICY
VOHI CREATION – RETURN & REFUND POLICY
Easy Returns & Exchanges
We offer a 7-day return & exchange policy from the date of delivery.
✅ Eligibility for Return
- Item must be unused, unworn, and in original condition
- All tags and packaging must be intact
- Return request must be raised within 7 days of delivery
❌ Non-Returnable Items
- Items purchased during sale or discount
- Customized or altered products
- Products damaged due to misuse
🔄 Exchange Policy
- Exchanges are available for size or product issues
- Subject to product availability
💰 Refund Policy
- Refund will be processed after quality check of returned product
- Refund will be credited to:
- Original payment method (for prepaid orders)
- Bank account (for COD orders)
⏱ Refund processing time: 5–7 working days
🚚 Return Process
- Contact us on WhatsApp / Email with your order details
- Our team will arrange a pickup (if available) or guide you
- Pack the product securely
- After inspection → refund/exchange processed
📦 Reverse Shipping Charges
- Free return pickup for defective/wrong items
- For other returns, a small shipping fee may be deducted
📞 Contact Us
For return/exchange requests:
📱 WhatsApp: +91 82828 68602
